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SMS Opt-In Process

How It Works

1. Couple Provides Guest Information

When couples book our service, they provide us with their wedding guest contact information through a secure form. This includes:

  • Guest names and phone numbers

  • Relationship to the couple (family, friend, etc.)

  • Any special preferences or notes

Wedding couples provide explicit verbal authorization during our client onboarding call to contact their wedding guests on their behalf for event logistics.

2.Sample Verbal Consent Collection and Examples

During our client consultation call, we ask:

"Do you authorize Dearest Guest to contact your wedding guests via SMS to send them helpful wedding logistics like venue directions, seating information, and timing updates? We'll first ask each guest to opt-in before sending any wedding-related messages."

Couples must verbally confirm: "Yes" before we proceed with guest messaging.

3. Initial Opt-In Message

Before sending any wedding-related messages, we send every guest a clear opt-in message on behalf of the couple. This message explains who we are, identifies the couple, and asks for explicit consent to receive wedding updates.

4. Sample Opt-In Message

Here's an example of our initial opt-in text:


5. Consent Required

Guests must reply "YES" or similar affirmative response to receive any further messages. Only consenting guests receive wedding-related communications.

6. Easy Opt-Out Process

Guests can opt out at any time by:

  • Replying "STOP" to any message

  • Replying "UNSUBSCRIBE"

  • Contacting us directly at ilayda@cloudybook.com

When a guest opts out, they are immediately removed from all messaging and will not receive any further communications.

Privacy & Data Protection

  • We only use guest contact information for the specific wedding messaging service

  • Guest data is not shared with third parties

  • All data is handled in compliance with SMS regulations and privacy laws

  • Guests' consent choices are immediately honored

Questions?

If you have any questions about our messaging process or need to opt out, please contact us at ilayda@cloudybook.com or reply STOP to any message.

This process ensures all wedding guests have full control over receiving messages and helps couples communicate important wedding information to consenting guests onl